Transparency Update: BitGW User Distribution and Compliance Practices

As part of its ongoing commitment to transparency and responsible operations, BitGW Exchange is sharing a high-level overview of its user distribution and compliance practices following the completion of its U.S. corporate registration and MSB registration earlier this year.

This update reflects the platform’s continued focus on governance, risk management, and regulatory awareness over the six months following these compliance registrations, as operations matured and user activity developed organically.


Global User Presence

Over the six months following its compliance registrations, the platform has observed organic user participation across multiple regions.

At a high level, BitGW’s user base currently spans users from more than 80 countries worldwide, with geographic participation distributed as follows:

  • Primary user presence in North America and Europe, reflecting strong engagement from these regions
  • Additional user participation from Asia and Oceania, representing a smaller portion of overall activity

To ensure user privacy and regulatory sensitivity, this disclosure focuses on aggregate geographic distribution rather than jurisdiction-specific user data.

The concentration of users in North America and Europe underscores the importance of maintaining governance, compliance, and operational standards aligned with mature regulatory environments, while continuing to manage access and risk across other regions.

User access to the platform is subject to applicable legal and regulatory considerations. Accordingly, services may be restricted or unavailable in certain jurisdictions, and access controls are applied as part of ongoing compliance, KYC, and risk management efforts.


Compliance, KYC, and AML / CTF Practices

As user participation expanded geographically, compliance and risk controls remained a core operational priority.

Key practices include:

  • Mandatory identity verification procedures, implemented through KYC controls
  • Ongoing account monitoring and review processes, designed to identify irregular or suspicious activity
  • Risk-based access controls, applied in consideration of jurisdictional and operational factors

In addition, compliance practices incorporate anti-money laundering and counter-terrorist financing (AML / CTF) considerations, supported by KYC controls, transaction monitoring, and internal review and escalation procedures designed to identify, assess, and manage potentially suspicious activity in a risk-aware manner.

These measures are intended to support responsible platform usage while aligning with broadly recognized compliance and financial crime prevention principles.


A Principles-Based Approach

BitGW applies a principles-based compliance framework that emphasizes:

  • User identity verification
  • Transaction monitoring
  • Internal review and escalation processes

As part of its governance and compliance strategy, BitGW prioritizes U.S.-oriented compliance principles as a core reference for platform governance, risk management, and operational standards. This approach provides a structured baseline for managing risk and supporting responsible operations across jurisdictions as the platform continues to develop.


Looking Ahead

As operations continue to evolve, further transparency updates may be shared at appropriate intervals.

Compliance is not a static milestone, but an ongoing process that grows with the platform. BitGW remains committed to maintaining responsible standards while adapting to the evolving global regulatory landscape.

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